Aftersales
Your Product is Our Passion
That’s why we offer an aftersales package that’s right for you and keeps your machine running at its optimal efficiency. Our unique 4 level plan ensures that not only is your machine always available, but we do it at the lowest possible cost to you.
Level 1
Preventative maintenance is by far the most cost-effective solution. We work with you to agree a service interval that’s right for your level of production and the stresses and strains your machine has to deal with.
Level 2
We train your Operators and Engineers in what to look out for and how to repair and replace before any failure, that results in downtime, occurs. We also work with you to ensure that key spares are held on site to support your operation.
Level 3
We’re only a call away! A helpline to our experienced Engineers, backed up by our ability to remotely access your machine means that we have the ability to resolve most issues without the need for costly call outs.
Level 4
On the off chance that none of the previous levels can resolve the problem, our experienced Engineers are always available to attend site. We work with you to determine the level of service that reflects your operational requirements. Whether it be 24/7 or less intensely, we have the package to suit your needs.
